Refund Policy

  1.  We ask that you please read and understand our Return Policy. Please let us know if you have any questions or concerns before purchasing. 
  2.  Items can be returned within 14 days from the date your items are delivered. To return your items you can mail your product to our address. The customer shall be responsible for the shipping cost of the item being returned. Shopping costs are non refundable. 
  3.  Please note, returns may take 2-5 business days to process from the date of arrival. This time may vary depending on where you live. When returning, please securely pack and seal returned items with the invoice included in an appropriate shipping box or envelope as we are not liable for packages we do not ship ourselves. 
  4. Exchange policy- Our exchange policy is valid only for five days after the delivery has been made. We only replace or exchange items if they are defective or damaged when you receive the delivery. If you need to exchange it, send us an email. The item purchased cannot be exchanged if found in a used condition. The item should be in its original packaging. Sale items cannot be exchanged, sale items are final after purchasing. 
  5. Once your return item is received by us, we shall notify the customer on their email. We shall also notify you of the approval or the rejection of the item by the store. So look out for the confirmation email by us. 
  6. Accessories are exempt from this return or exchange policy.